Key Ledger support
Contact
Email keyledgerapp@gmail.com and include your device and the app version (Settings, under the version number at the bottom).
Getting started
Add key sets in Data & backup, one at a time or from a CSV file with tag, address and description columns. Then add the people who take keys in Workers. To try the app first, open the sample ledger in Data & backup.
Checking keys out and in
Tap Check out on a card, look up the worker by name or phone, choose a return time and confirm. To bring a set back, tap Return. For a set that stays out with no return date, choose Other date or time, then No return date; the list calls it Kept. The counts above the list are All, Kept, Out and Overdue, plus Mine in a shop: the sets checked out to you.
Sharing one ledger with your shop
Open Settings and tap Sign in. Enter your email address and the 8-digit code it receives (the code lasts five minutes), or use Sign in with Apple. Then create your shop: its name, your name and your direct phone, so keys can be checked out to you. Everything you had on the phone stays as it was; the shop starts empty. Invite your staff from Settings, Members, Invite, with the exact email address each person will sign in with. They open the link in the email, sign in with that address and tap Join. Employees can check keys out and in; the owner does everything else.
Moving this phone's ledger into the shop
While the shop is still empty, Data & backup shows Move this iPhone's ledger. Review it, confirm which worker you are (the app proposes the one on your own phone number), and tap Move. Every set, worker and checkout goes to the shop in one step; the copy on the phone stays as it was and is no longer updated. If a record is longer than the shop allows, the review page names it so you can shorten it first. A ledger can only move into an empty shop.
Members, roles and leaving
Members lists everyone in the shop with their email address and role. An owner can make someone an owner or an employee, remove them, and resend or revoke an invitation. Leave shop is under Settings, Account; the only owner must make someone else an owner first. An owner can delete the shop by typing its name back.
Offline
A shop's ledger stays readable without a connection, from the last synced copy, with a line saying when that was. Checkouts, returns and edits need a connection and say so.
Deleting your account
Settings, Account, Delete account. It is immediate. The shop keeps past checkouts with the name and phone it recorded at the time. Signing out instead keeps the account and leaves this phone's own ledger in place.
Moving to a new phone
In a shop, install Key Ledger on the new phone and sign in: the shop's ledger arrives on its own. For this phone's own ledger, in Data & backup tap Export backup and save the file to Files; on the new device open Data & backup, tap Restore and pick that file.
Reminders
Overdue reminders need notification permission. Check Settings in the app, which shows whether reminders are on and links to iPhone Settings if they are off. In a shop, an owner's phone reminds about every overdue set; an employee's phone only about the sets checked out to them.
Privacy
Signed out, your records stay on your device. Signed in, the shop's records are stored by Supabase in the United States and seen by every member of the shop. Read the privacy policy.